Dell recently irritated a number of their customers who’d been waiting for the new Dell XPS M1330 notebook to ship. The shipments problem seems to be over, but Dell may need a period of recovery after this disaster.

Customers have been posting hundreds of messages on Dells Direct2Dell blog. Those post are not just upset over the delay, they feel that they’ve been mislead.

Dells blog is supposed to be a tool to communicate with customers, potential new clients and the media, but the blog has recently become an outlet for the multitude of complaints that have been pouring in over the XPS M1330 notebook.

The notebook was announced in late June and was expected to have delivery dates of up to four to six weeks for some customers. This is a much longer shipping time than had been anticipated.

Clients have been visiting the blog to post their complaints over customer service, and miscommunication during ordering.

Dell’s made a mission to move forward yet this product delay is a step backwards judging by the publics displeasure over shipping delays.

What do you think of this situation? Should they have delayed their announcement that the product was ready for sale if it really wasn’t? Did they under estimate the demand for this high end laptop?

Are you one of the impatient buyers?

I’m trying to help a friend increase the memory in her Dell laptop computer. What she really needs to do is purchase some Dell Memory modules to either add on to her system or to replace the current memory that’s there.

The online store that I linked to above sells the Dell Memory that she needs, but the shipping charge to Canada is fairly high, especially with border duty, and since upgrading memory for a laptop computer is not all that cheap we’d like to purchase the memory components in Canada.

I guess it could either be an online store, or a store somewhere in Southern Ontario. We don’t care which … we just need to find out where to get the laptop memory that she needs in the very near future. Her laptop is an older model so she figures if she can upgrade the memory and make it work a bit better and faster she might be able to live with the computer for a little while longer while she saves up for a new one.

Does anyone know of a good computer memory seller in Canada?

I almost decided to call this post “Oops I did it again”. Why? Well, I know some people who constantly have problems with their computers. I spend hours with them either online, on the phone or visiting their homes fixing their computer for them. Days or weeks later I inevitably get a call from them saying “Remember that problem I had a few days ago? Well it happened again.”.

The problems that I fix most often are due to opening email that contains a virus or downloading a program that contains a virus. If these people would get decent anti-virus protection perhaps I wouldn’t waste so much time helping them!

The viruses they get on their computer end up either deleting files that their system needs to work properly or corrupts the files. What’s worse is that sometimes the people I try to help try to fix the problem themselves and not really knowing what they are doing they end up deleting important files as well.

That’s why I’m so happy that there’s a new program called Active File Recovery. You can use the program to restore files that have been accidentally deleted or that have been deleted or altered by a virus attack. It will even help restore files that have been lost when your system crashes or that are lost when the power fails.

It’s easy and safe to use. The program is definitely a reliable and efficient data recovery tool. I’m planning on purchasing a copy of this program myself, and you can bet I’ll be urging the people who’s computers I fix regularly to get a copy of this software too!

One great thing about this software is that if you suddenly find that you can’t boot up your computer you can use the CD/DVD ISO image that comes with the Active file Recovery Enterprise Installation. You can burn a copy in order to get a bootable CD or DVD with a lightweight version of Windows Vista that will run in RAM. Once you are able to boot your computer with the disk that you made you can then use the Active file Recovery software to recovery important files that might have been deleted and that might have caused the crash.

With this program you’ll also be able to perform Partition recovery. So if you have had a partition loss or the partitions been damaged by formating you can repair it using Active File Recovery professional. The program can also be used to recover media files such as photos, deleted files from flash memory, and data that’s been lost or formated from memory cards.

You can download a demo version of the Active file recovery software if you’d like to check it out, or you can simply purchase one of three packages - Standard, Professional or the Enterprise package that are priced from $29.95 to $99. Corporate licenses are also available. All of these products include free updates and technical support.

I mentioned on my other site that I was out shopping on Tuesday. I completely forgot that along with all the clothes that I ended up purchasing I also got some kids bedding. It’s my nieces birthday in a week and we wanted to get her a nice gift. She’s a real girly girl so we got her some bedding that is of course pink and extremely feminine.

She’s gonna love it.

The best thing about buying the bedding was that it was on sale! We got it for more than 50% off the regular price. I just love a bargain.

Like many of you, I have a small area of my home devoted to my computer area and I suppose office if you could call it that. In this area I spend the majority of time working directly on the computer - working on my sites, other peoples sites, checking out forums, answering email and paying bills.

I have a scanner and printer in this “office” area too. I don’t use my printer all that often, but I find it such a pain to have to go to one of the big box stores to buy printer ink, regular or photo paper. I find them much too pricey and I’d love to find a great place to get some discount office supplies. While I’m at it, I want to get some kind of file system to keep bills that need to be paid, and ones that have been paid in, as well as other important papers.

I think I could be even more productive if I was able to organize my work area better.

Speaking of which .. what does your computer area look like? Is it a cluttered mess or very tidy?