I think I just found the service that I’m going to be refering some of my friends and relatives to! It’s called 866GeekNeed.com. The company provides phone based tech support.
They can help you with any of your computer related problems over the phone. It does cost $1.99 a minute after the first three minutes, so if you have a problem I’d be prepared when you call.
Looking at their site it seems that they are experienced in dealing with all types of computer, software, hardware and computer accessory (printers, scanners) type problems. Naturally the most common types of problems that people need help with are virus removal, spyware removal, email support, and connectivity trouble.
Techs from 866GeekNeed.com are available to assist you 24 hours a day, 7 days a week. Give them a try if you have a problem that you can’t figure out.
That’s a pretty good idea. I’m smiling just thinking of how much easier it would be to say “just call geekneed” instead of driving over to help a friend get their internet working.
Do they have some sort of moneyback guarantee if they can’t fix your problem? If they were really evil, they would ask you to reboot a few times… knowing it takes a couple minutes ($4) to do so!